Custom Orders
- How to place a custom wall sticker order
- How to place a custom apparel order
- How to do body measurement
How to place a custom wall sticker order
For some of our products, you may want to notify us about a few variances you’d like to have before you place an order.
For example, for the Wall Stickers series, we do customization for you, in terms of size and color.
1) If you want a color other than the default color as shown in the listing, or you want to attach a gift message to the order shipping to someone as a gift, just click the Add to Cart button and embark on a normal checkout process.
(Notice: There will be a saving for you- our wall stickers products are on promotion and you will get free shipping plus 10% off any order over $30 by December 31, 2010.)
Next, click Proceed to Checkout as shown above. And after you fill in the billing and shipping information, there is a section for you to add your custom message, as shown below:
Here in the blank you can write down anything like a gift message, or your color choice.
Gift message printing and color variation to our products are free of charge.
2) If you want a different size of the wall stickers, or a faster shipment, etc. which may result in the change of cost, you will have to contact us with your requirement before Add to Cart, by writing to
For example:
To: support@wholeport.com
Subject: A larger size wall sticker
Content:
Hello there,
I like this tree wall sticker http://www.wholeport.com/wall-decor/wall-stickers-wall-decals-wall-decoration-wall-paper-spring-tree-92cm-by-120cm-hot-selling.html but I want a larger size, which fits my wall better. Could you please let me know how much the 120cm*160cm size of the same design cost?
How to place a custom apparel order
To provide you with unique, tailor-made high quality apparel, we have engaged a group of professional tailors as well as a few excellent designers. For all the apparel featured on our website, you can choose the style and ask us to tailor-make for you, in terms of size, color and maybe a little alteration in the details to reflect your own taste or suit your body better.
Please be noticed that the current apparel prices you see on the website are for standard size and use of our default fabric. If you have a special size, fabric or detail requirement, it may result in the change of the final cost, which depends on the consumption of our craft materials and labor.
1. For all the listed apparel, you can choose size from our standard size chart as below, or require the alteration based on standard size chart, and let us know about this at the last step of checkout.
Example Illustration 1: Add to Cart
Example Illustration 2: Proceed to Checkout
Example Illustration 3: Your Message for this Order before Place Order, where you tell us about your size requirement.
2. If you have other questions and requirements, like alteration in the apparel design, details, fabric, etc. please email us first, and we will get back to within 4 working hours, GMT +8.
Our email for Customer Apparel Order: apparel@wholeport.com.
Thank you!
How to do body measurement
Before placing a custom apparel order, you will have to have an accurate body measurement to ensure that the final product fits you best. If you don’t get a professional seamstress to take your measurements, please find a friend a family member to help you finish the measurement as the following illustrations suggest.
Please note: you should always have someone else take measurements for you, because physically measuring yourself will provide you with inaccurate numbers.
1. Bust- Please wear a bra when you measure your bust. Be noted it doesn’t refer to your bra size though. Take the tape around your back and bring it across the fullest part of your bust. Your arms should be relaxed, down at your sides.
2. Waist- It is the smallest part of your waist, which typically is an inch or so above your belly button. This is also known as the natural waistline.
3. Hips- Please take measurement of the widest part of your hips, across the hipbone. Measurement is taken approximately 7 inches below the natural waistline. This measurement is needless for full gowns.
4. Hollow to Hem- This is the length from your hollow (the hollow just under your neck) to your heels. Take the tape from your front, with bare foot. You should stand upright and your feet should keep together when you are taking the measurement.
Appendix: Standard Size Chart
